SurfSense

Activate your license

Your license is a file, not an account. SurfSense checks it on your own machine, so it works offline and on every computer you install the app on.

Activation

Five steps to an active license

  1. 01

    Install SurfSense

    Skip this if you already have the app. One installer for Windows, macOS or Linux.

    Go to downloads

  2. 02

    Save the license file

    It arrived as an email attachment named surfsense.lic. Save it somewhere you can find it again.

  3. 03

    Open Settings, then License

    Click the gear at the bottom of the left rail, then choose License in the sidebar.

    SurfSense Settings open on License, reading "No license on this device" beside an Add license button.
  4. 04

    Add the file

    Click "Add license", then either choose the .lic file or paste its contents into the box.

    The Add license dialog, offering a Choose license file button and a box to paste the file into.
  5. 05

    Check that it reads Active

    Your plan, the address the license is tied to, and the expiry date appear together with an Active badge. Nothing was sent anywhere to get there.

    The License section showing an Individual plan with an Active badge, the licensee email and an expiry date.

FAQ

If something is wrong

Lost the file?

We will email it again to the address it was issued to, at surfsense.com/license. Nothing about your license changes when you ask for another copy.

It says "Clock is off"

SurfSense will not trust a license on a computer whose clock is more than five minutes behind the last time the app ran, or behind the date the license was issued. Put the clock right and it reads Active again.

What happens when it expires?

The app keeps working and your documents stay where they are. Plugins and priority support stop, and every future version of the app is still free.

Bought it for a team?

One file covers everyone on the plan, and it is emailed only to the address that paid, so ask whoever bought it to forward it to you. If that inbox is gone, email rohan@surfsense.com with your payment details.